


OFFICIAL SHOP
FAQs
Q:What is the Luxy Hair Ponytail Extension?A:The Luxy Hair Ponytail Extension is our new limited edition clip-in ponytail that is made from 100% remy human hair. It comes with a velcro base, which adheres together to secure the ponytail. Also, it has a long strand of hair that is used to wrap around the base with 2 matching bobby pins (which are included) to ensure a seamless blend. Most importantly, it is a really quick way to instantly add length and volume to your ponytail (as well as your updos)! It comes in either 16 or 20-inches.
Q:How do I choose the right color of Balayage extensions?A:Please contact our Customer Support for assistance — we’ll be happy to help you find your perfect match!
Q:What is the benefit of the Luxy Hair Ponytail Extension?A:Transform second (or third) day hair from the comfort of your couchWe get it...we haven’t washed our hair in days either. Easily transform greasy or oily hair into ponytail perfection with Luxy Hair clip-in ponytail extensions. Now, you can hit up virtual wine night with the girls after your home workout or say yes to an impromptu FaceTime with your crush.
Creates longer, fuller, bouncier ponytails every timeIf, on the other hand, you find that your ponytails don’t have that Elle Woods level vigor and bounce due to thinning, shorter length, dryness or brittleness, ponytail extensions are the solution to longer thicker ponytails instantly. Opens up a world of hairstyle possibilitiesEver tried to create a braided ponytail only for your layers to poke out? How about throwing your hair into a bun only to be left with a lifeless look? With clip-in ponytail extensions, braided ponytails, high ponytails, low ponytails, voluminous buns are all made possible.
Q:What does the Luxy Hair Ponytail Extension come with?A:It comes with a tester swatch to test the color prior to committing to the Luxy Hair Ponytail Extension, 2 bobby pins (black, brown or blonde - pre-matched to the fabric base of the Ponytail) and a circular pink storage box so that you can store it away when not in use.
Q:Does the Luxy Hair Ponytail Extension come with a tester swatch to see the color?A:We understand that it can be hard determining your perfect Luxy color match from a computer screen and we at Luxy Hair want your purchase to be risk and anxiety-free. This is why we designed our packaging to come with a tester swatch. You can use this swatch to determine if the shade is a good match.If it isn’t an ideal match, we are more than happy to accommodate a return or exchange as long as the main compartment of your Luxy box has not been opened and the golden security seal has not been tampered with.
Q:Can I return/exchange my Luxy Hair Ponytail Extension?A:We want your purchase to be risk and anxiety-free so the Luxy Hair Ponytail Extension is eligible for returns or exchanges! Even better, each Luxy box comes with a tester swatch so that you can determine if the shade is a good match.If the shade is not an ideal match, we are more than happy to accommodate a return or exchange as long as the main compartment of your Luxy box has not been opened and the golden security seal has not been tampered with.














